3K+
80%
16.8M
30+
Executive Summary
The company was previously relying on manual, paper-heavy processes for its Master Service Agreements, with over 1,000 legacy contracts sitting outside any centralized repository. Its Excel-based MIS was error-prone, some projects began without proper contract frameworks, and manual workflows consumed 65% of the legal team's capacity.
Volody replaced this with an end-to-end automated CLM, migrating 1,000+ legacy contracts, automating Statement of Work and Purchase Order creation, and linking contract creation directly to project initiation-helping the business cut manual contract work by 80%, save $16.8M annually, and achieve 100% compliance coverage.
Problem Statement
Manual Contracting Was Slowing Down Client Delivery
As a leading fintech transformation company, the organization's contract processes depended heavily on manual work, from drafting Master Service Agreements to tracking performance in Excel. Over 1,000 legacy contracts had no centralized home, some projects began without the right contractual framework, and the legal team spent most of its time on repetitive, low-value tasks. As a result, contract processes remained slow, inconsistent, and costly.
The Challenge
Legacy Processes Couldn't Keep Pace With Client Delivery Demands
The organization relied on manual, spreadsheet-driven contract processes that were not designed to support its growing client base and increasingly complex service agreements. Complex MSA workflows required constant manual intervention, while migrating and centralizing its legacy contract backlog remained a major challenge.
As a result, teams relied on manual cross-referencing, outdated Excel-based reporting, and workarounds to manage contracts. Limited automation and visibility also made it difficult to ensure every project had proper contract coverage, increasing turnaround time and compliance risk.
Key Challenges were:
Without a system built for scale and automation, the organization risked continued revenue delays, compliance exposure, and an overburdened legal team unable to support future growth.
The Solution
An Automated CLM Built To Match Fintech Speed And Scale
The organization partnered with Volody to build a CLM platform tailored to its workflows, client delivery model, and automation needs.
Volody first worked to understand the organization's existing processes, banking system integrations, and compliance requirements. Based on these requirements, the platform was configured to digitize and automate contracting end to end.
Workflow digitization: Automated contract workflows from creation through execution and performance monitoring.
SOW and PO automation: Enabled automatic Statement of Work and Purchase Order creation with seamless linking capabilities.
MIS transformation: Replaced Excel-based reporting with automated, real-time analytics.
Legacy contract migration: Used AI to analyze and migrate 1,000+ existing agreements with metadata extraction.
Project-contract integration: Triggered contract creation automatically upon project initiation, ensuring complete compliance coverage.
Implementation
A 12-Week Transition To A Fully Automated CLM
The implementation was a 12-week engagement, with the platform customized to the company's contract types, banking system integrations, and client delivery workflows.
The implementation process involved:
Workflow Assessment → System Architecture Planning → Legacy Contract Migration → Process Digitization → Workflow Automation → MIS Transformation → Project-Contract Integration → Team Training
A key part of the implementation was migrating 1,000+ legacy contracts into Volody, creating a centralized and searchable contract repository.
The implementation team worked closely with the company's legal, business development, and client delivery teams to configure workflows around existing processes while introducing greater automation and visibility.
Our legal team was buried in manual MSA work and outdated spreadsheets. Volody automated the entire contract lifecycle and connected it directly to how our projects actually start, so now nothing moves forward without the right paperwork in place
- Head of Legal Operations
The Result
Automated Contracting, Full Compliance, And $16.8M In Savings
The implementation provided the company with a fully automated, connected environment to manage contracts at scale. With 1,000+ legacy contracts migrated and workflows tied directly to project initiation, the legal team gained greater speed, consistency, and compliance coverage across the contract lifecycle.
Key Outcomes:
Contracts Managed
Unified 3000+ fintech contract portfolio onto one platform.
80% Less Manual Work
Eliminated the majority of manual, low-value contract activities.
30+ Custom Templates
Built tailored templates for different fintech service offerings.
$16.8M Cost Savings
Delivered annual savings through automation-driven efficiency.
Compliance Coverage
Ensured every project has an appropriate contractual framework.
Faster Client Delivery
Enabled quicker project initiation and revenue recognition.
About the Client
A Fortune 1000 fintech transformation leader specializing in global banking modernization, the company has transformed how financial institutions approach technology and contracting. Serving major financial institutions across 45+ countries, it delivers technology solutions, domain expertise, and strategic consulting. Its scale is reflected in 24+ years of banking heritage and 2,600+ employees worldwide.
Company Size: $850M+
Industry: Technology
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