Facing the Challenges of Growth
Manual Approval Chaos: No formal approval rules caused errors and delays in contract routing.
Scattered Physical Files: 4,000+ hard-copy contracts stored without consistent labeling, making retrieval time-intensive.
Signatory Ambiguity: No reliable process to identify the correct approver, risking unauthorized sign-offs.
Renewal Blindspots: Lack of automated tracking led to missed renewal and expiration deadlines.
Limited Reporting: Absence of real-time dashboards prevented data-driven decisions.
The Search for a Better Way
Seeking scalability and customization, leadership chose Volody’s AI-powered CLM for its:
Deep customization to match unique e-commerce workflows
Seamless integration with legal, finance, and operations systems
Intuitive interface driving rapid user adoption
Proven track record with high-volume digital businesses
A Tailored Solution for E-Commerce
10-Week Deployment
Workflow Automation: Defined dynamic approval flows by deal value and category for clear, error-free routing.
Centralized Storage: Digitized and tagged 4,000+ contracts for instant search and retrieval.
Digital Signatures: Rolled out e-signature integration to eliminate physical copies and accelerate sign-off.
Obligation Tracking: Automated reminders for renewals, deliverables, and compliance obligations.
Integrated Reporting: Live dashboards delivering real-time insights on contract status, cycle times, and bottlenecks.
The Impact of a Modern CLM
4 Hours Saved per Contract: Automating low-value tasks freed legal and operations teams to focus on strategic work.
70% Faster Approvals: Dynamic workflows and digital signatures slashed cycle times.
100% Document Visibility: Central repository ensured every contract was accessible to authorized users.
95% On-Time Renewals: Automated alerts prevented deadline misses and revenue leakage.
Data-Driven Decisions: Real-time reports enabled proactive management of supplier and partner agreements.
This unified CLM platform now underpins the retailer’s contracting ecosystem, delivering efficiency, compliance, and strategic agility that fuel continued growth.
About the Client
A top-tier e-commerce platform specializing in beauty, wellness, and fashion, serving 1.4 million monthly visitors and commanding 38% market share in online beauty and personal care. Known for a seamless web and app shopping experience and rapid order fulfillment nationwide.
Company Size
Serving 1.4 million monthly visitors
Industry
E-Commerce
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