Volody partners with SMBC, LexisNexis & AMT to Shape the Future of Legal AI - Read Press Release →

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Volody partners with SMBC, LexisNexis & AMT to Shape the Future of Legal AI - Read Press Release

Volody partners with SMBC, LexisNexis & AMT to Shape the Future of Legal AI- Read Press Release

90 Days to 21 : How a $45B Telecom Giant Fixed Contract Chaos

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76%

Contract Cycle Reduction

$8.7M

Annual Cost Savings

19K+

Contracts Managed

6

Months Rollout Time

Executive Summary

A Fortune 500 telecommunications leader was managing its enterprise contract portfolio across more than 20 disconnected IT systems, with no unified workflow, limited visibility, and heavy manual dependency. This fragmentation consumed 35% of the legal team's capacity in administrative work, stretched contract cycles to 90 days against a 45 day industry benchmark, and cost the organization an estimated $12.4M annually in delayed contract execution - while also creating compliance exposure across its nationwide operations.

Volody was selected to build a unified, AI-powered CLM platform capable of scaling to the company's massive customer base, integrating with its 20+ enterprise systems, and standardizing processes across 8 business segments without losing local flexibility. Delivered through a phased six month rollout; covering systems integration, workflow customization, and AI-driven intelligence. The platform cut contract cycle times by 76%, from 90 days to just 21, while saving the organization $8.7M annually and achieving 95% user adoption across the enterprise.

Problem Statement

A Global Telecom's Contract Operations Were Scattered Across 20+ Systems

As the organization scaled across 67 countries and 8 business segments, its contract management remained fragmented across more than 20 disconnected IT systems with no unified structure. Manual approval processes and inconsistent workflows meant that routine execution relied heavily on individual effort rather than a coordinated platform, leaving the legal team stretched thin and the organization without a single, reliable source of contract truth.

The Challenge

Operational Silos Turned Contract Management Into a Liability

The lack of a unified system meant contract cycles ran to 90 days on average - double the 45-day industry benchmark, while consuming an outsized share of legal team bandwidth on administrative tasks rather than strategic work. This inefficiency carried a real cost: an estimated $12.4M annually in delayed contract execution.

Beyond speed, the fragmentation limited cross-functional collaboration and created version control issues, exposing the organization to compliance risk across its nationwide operations at a scale where even small gaps could have outsized consequences.

Key Challenges were:

Contracts were scattered across 20+ IT systems with no unified view

1

2

Inconsistent workflows slowed contract execution across business segments

35% of legal team capacity was spent on routine administrative tasks

3

4

Average contract cycle time reached 90 days, compared to a 45-day benchmark

Teams often worked from outdated or conflicting contract versions

5

6

Limited visibility increased regulatory and compliance exposure

1

Contracts were scattered across 20+ IT systems with no unified view

3

35% of legal team capacity was spent on routine administrative tasks

5

Teams often worked from outdated or conflicting contract versions

2

Inconsistent workflows slowed contract execution across business segments

4

Average contract cycle time reached 90 days, compared to a 45-day benchmark

6

Limited visibility increased regulatory and compliance exposure

At this scale, even small gaps in visibility or compliance could carry outsized financial and regulatory consequences - making a unified, auditable platform a strategic necessity rather than a convenience.

The Solution

A Unified, AI-Powered CLM Built to Operate at Telecom Scale

Volody was chosen for its track record of working at enterprise scale, including successful rollouts with other Fortune 500 telecom companies. The platform was built to connect with the organization's existing systems -including its CRM and data storage, while standardizing how contracts were handled across all 8 business segments, without forcing every team to work the exact same way.

System integration: Connected the CLM to 20+ existing company systems so data could flow between them automatically.

Legacy contract migration: Used AI to scan, organize, and move 17,000+ old contracts into the new system, pulling out key details automatically.

Custom approval workflows: Set up approval steps that fit each business segment, while keeping the same overall rules and oversight across the company.

Role-based dashboards: Gave each team a simple, tailored view showing only what's relevant to their work.

AI-powered insights: Used AI to flag risky clauses, track contract performance, and highlight areas for improvement.

See how Volody helped a top e-commerce retailer streamline its contract management.

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Implementation

A Phased Six-Month Rollout Across 20+ Systems and 8 Business Segments

Implementation was structured into three phases over six months, moving from infrastructure integration to workflow optimization to advanced AI deployment.

The implementation process involved:

Systems Analysis & Workflow Mapping → Integration Architecture & API Development → Legacy Contract Migration → Workflow & Access Control Configuration → AI Intelligence Deployment → Training & Change Management → Enterprise-Wide Go-Live

A key part of the implementation was migrating 17,000+ legacy contracts into Volody with automated metadata extraction, alongside a comprehensive organization-wide training program to drive adoption.

The implementation team worked closely with stakeholders across all 8 business segments to configure workflows and governance standards while introducing centralized automation and real-time visibility.

We were operating across 20 different systems just to manage our contracts and our legal team spent more time chasing information than actually practicing law. Volody gave us one platform that finally matches the scale we operate at.

- Head of Legal Operations

The Result

76% Faster Contracts, $8.7M Saved, and One Platform for 18,500+ Agreements

The transformation replaced fragmented systems with a single, unified CLM capable of operating at true telecom scale. Contract cycle times dropped by more than three quarters, administrative costs fell sharply, and the organization gained real-time visibility into a contract portfolio spanning 8 business segments and 67 countries - all while achieving near-universal adoption across the enterprise.

Key Outcomes:

76% Faster Cycles

Cut contract processing time from 90 days to 21 days

$8.7M Cost Savings

Achieved through operational and admin efficiency

18,500+ Contracts

Unified the entire enterprise portfolio onto a single platform

System Integration

Connected all 20+ existing enterprise systems seamlessly

95% User Adoption

Adopted quickly across all 8 business segments

Stronger Compliance

Improved audit trails and monitoring across all operations

About the Client

A Fortune 500 multinational telecommunications powerhouse operating across 67 countries, delivering mobile networks, fiber infrastructure, and digital television services. The company serves over 300 million mobile customers and 27 million fixed broadband subscribers, generating more than $45 billion in annual revenue.

Company Size: $45+ Billion

Industry: Telecommunication

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